Q: How much does it cost?
A: Buying a video download typically costs $9.99 to $19.95. Check the title's detail page for actual pricing.
Q: Which videos are available?
A: CinemaNow works with major studios such as Disney, Fox, Lionsgate, MGM, Sony and Warner Brothers to make as many videos available as possible. While some movies may not currently be available, we encourage you to keep checking back as new movies are available each week. New movies are typically available on Tuesday and you can always sign up for our Free Newsletter to keep up on the latest releases and receive special discounts.
Q: How large is a video file?
A: Our Premium movie files are encoded between 1200K and 1500K.
Q: How much space do I need on my computer to store the file?
A: You will need around 1.5Gs of free space on your hard drive for a Premium file. For tips on how to check your free space, visit
customer support.
Q: How long does it take to download a video?
A: With a fast connection (DSL, Cable Modem or better) a DVD quality Premium (1200k-1500k file) will typically take an hour to an hour and a half. This can vary depending on your connection speed. Don't want to wait? Our progressive download feature allows you to start watching in as little as 30 seconds.
Q: What are the minimal technical requirements?
A: In order to make full use of CinemaNow and be able to watch and purchase all of our different files and products you will need:
- Internet Explorer 6.0 or Firefox 2.0
- Windows XP
- Windows Media Player 10
- A 300K or better Internet connection: we recommend a cable or DSL connection.
Please also note that you might be able to watch some files using Windows Media Player 9 and older operating systems such as Windows 2000 or ME, but we no longer support, test or recommend our products for use with these operating systems or players.
Q: Can I burn these videos to DVD?
A: Only videos in the
Burn To DVD section can be burned and played in a standard DVD player. Please see the
Burn To DVD How it Works for more details. For all other CinemaNow videos, your DVD player will not be able to read the information properly since we use a special security protection. For info on other ways to watch videos in this section on your TV,
click here.
Q: How do I watch these videos on my TV?
A: If your laptop has an S-video jack, then you can hook your computer directly to your TV. For more information and other suggestions on how to watch on your TV,
click here.
Q: Why can I buy some videos and rent others? Why can't I burn these videos?
A: We offer our videos to you according to the licenses given by filmmakers and content companies. We are working with them to expand our options so you have more of what you want! Click to view movies you can
Rent or
Burn.
Q: Can I transfer videos to my video iPod, PSP or other portable player?
A: At this time CinemaNow videos are not available for the iPod or PSP. However, we are working with our content partners to expand our offering.
Q: Do you have Parental Controls?
A: Yes. We let you decide what your kids can access. To easily set up Parental Controls, please
click here.